Managing Director of Managed Services Melissa Bruss is responsible for executive oversight of service offerings and client happiness across our application, service center, hosting, staffing, and Community Technologies offerings at its parent company, Tegria.
In addition to overall strategy and people leadership, Melissa is an experienced leader in healthcare program and project delivery, including responsibilities for Project Management Office (PMO) governance, standards, and investment review. She developed these skills through her years at Epic Systems and in hospital and health plan organizations. In her operational roles outside of Epic, she led the development of governance and processes for corporate project investments. Personally, Melissa is a mother of two boys, 14 and 15. Music and books are her favorite hobbies.